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Healthcare clinics

A trained front desk for dental, aesthetic, physio & private GP practices.

Your assistant answers every patient call, keeps the diary full, chases no-shows and runs your social presence. Supervised, QA-checked, and billed as one simple monthly price.

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  • NDA & UK GDPR compliant
  • Patient-data aware handling
  • QA on every account
  • Free VA replacement within 5 days
What your assistant handles

Everything from the phone to the feed

All included within your assistant's monthly hours. Mix and match as your practice needs.

  • Answer & triage patient calls

    Every call answered, urgent cases flagged, messages routed correctly.

  • Book, confirm & rebook appointments

    Diary management across your practice software, confirmations and reminders to cut no-shows.

  • Reactivate lapsed patients

    Recall campaigns and check-up reminders that bring patients back.

  • New patient enquiries

    Fast, professional responses so enquiries convert into booked consultations.

  • Social media & content posting

    Before/afters, treatment education and practice updates, posted consistently.

  • Meta & Instagram ad campaigns

    Targeted local campaigns for the treatments you want to grow.

  • Reviews & reputation management

    Prompting, monitoring and responding to Google & social reviews.

  • Records & admin support

    Data entry, document prep, inbox and calendar management.

  • Complaint & escalation handling

    Calm, professional first response, escalated to you when it matters.

Why clinics choose Hivedesk

Built around how a practice actually runs

No missed patients

Every call answered during your hours, closing the single biggest source of lost new-patient revenue.

Trained on your systems

Your assistant learns your practice management software and phrasing, not a generic script.

One price, full flexibility

Calls one week, a recall campaign the next, ads the week after, same monthly price, your call on the mix.

Other practices we support

Explore more solutions

Stop losing patients to voicemail.

Book a free 20-minute call and we'll map exactly where your practice is leaking time and revenue.

Book your free discovery callSee pricing