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Estate & letting agents

Never lose a lead between the enquiry and the viewing.

Your assistant answers portal enquiries, books viewings, keeps Rightmove and Zoopla listings current, chases vendors and applicants, and handles tenancy admin. Supervised, QA-checked, one monthly price.

  • NDA & UK GDPR compliant
  • Rightmove / Zoopla / OnTheMarket familiar
  • QA on every account
  • Free VA replacement within 5 days
What your assistant handles

From first enquiry to keys handed over

All included within your assistant's monthly hours. Mix and match as your agency needs.
  • Lead response & viewing booking

    Fast replies to portal enquiries, calls and WhatsApp, before the competition does.

  • Listing creation & portal updates

    Keep Rightmove, Zoopla and OnTheMarket listings accurate, live and up to date.

  • Vendor & applicant follow-up

    Feedback calls after viewings, chasing offers, keeping everyone informed.

  • Tenancy & compliance paperwork

    Referencing chasers, right-to-rent checks admin, deposit and certificate tracking.

  • CRM & pipeline management

    Keep your CRM clean with organised pipelines and automated follow-ups.

  • Social content & property reels

    Listing walkthroughs, new-instruction posts and market updates for your channels.

  • Meta & Instagram ad campaigns

    Local lead-gen and brand campaigns targeted to your patch.

  • Landlord & property management admin

    Maintenance logging, renewal reminders and inbox triage for your lettings book.

  • Reviews & reputation management

    Prompting and responding to Google reviews to build trust in your patch.

Why agents choose Hivedesk

Free your negotiators to sell and let

No lead goes cold

Every portal enquiry answered within minutes, not hours. That is the difference between a viewing booked and a lead lost.

Listings always accurate

Status changes, price updates and new photos reflected across portals the same day.

One price, full flexibility

Lead response one week, a social push the next, same monthly price, your call on the mix.

Stop losing leads to slow replies.

Book a free 20-minute call and we'll map exactly where your agency is leaking leads.